Director: N. Nanev Scenario: prof. A. Bozhkov Camera: V. Ivanov
Frequently Asked Questions:
What is BALKANATOLIA.com?
BALKANATOLIA.com is a shop for Bulgarian music, films
and books in Bulgarian in Internet. Here you can find
up-to-date information on the new titles and buy the
products you want.
Are you delivering worldwide?
Yes, we are selling both within Bulgaria and abroad.
No matter where you are you can buy the products you
Why are the prices both in USD and BGN?
The prices are in BGN and are converted in USD at the
offical currency rate of the day when the order is shipped
abroad. The price of the products is the same no matter
what currency you see on the screen.
How can you pay for the order?
For Bulgaria the orders are paid by cash on delivery.
Orders abroad can be paid by credit cards (Visa and
MasterCard), Western Union and MoneyGram transfers or
bank transfer. For some countries we support transfer
through postal money order.
Are credit card payments secure?
Credit card payments are processed through PayPal.com
and 2checkout.com to ensure 100 percent safety in transfers.
Are all the products available in stock?
We offer over 5000 titles books, music and films.
That is why we have in stock only the best selling products
as well as the newest titles from each category. The
rest of the products are ordered on demand but this
in general does not impact on our 48-hour time limit
What is the price for delivery?
The price for delivery depends on the destination and
number of products ordered. For Sofia the price is 1.80
BGN irrespective of the number of products ordered,
for the rest of Bulgaria it is between 1.20 and 3.90
BGN per product depending on the number of products
The price for delivery abroad is from 6.80 USD to 9.40
USD per product depending on the number of products
ordered. When you place an order, write down your name
and password and you will see the price for delivery
when the final price is calculated.
How long does delivery take?
Delivery times vary depending on the destination. It
is 2 days for Sofia, and a week for the rest of Bulgaria.
The delivery time outside Bulgaria ranges from 1 to
4 weeks depending on the destination. The delivery time
outside Bulgaria ranges from 1 to 3 weeks depending
on the destination. The orders are shipped within 2
working days after confirmation of their payment. If
you want express delivery of your order within 2 or
3 days by DHL or UPS please contact us for a price quote
through email: .
How are the ordered products shipped?
The orders for Sofia are delivered to you by courier.
The orders for Bulgaria are sent through COD by Bulgarian
Posts. The orders abroad are delivered through postal
services with registered mail.
How to order?
To order a product you should be registered in the website
(through the [ Registration
] button from the above menu). Afterwards select the
product you want and click on the add
to cart >> button for the format you prefer:
compact disc, audio cassette, DVD or video CD.
When ordering an album what do the abbreviations
MC, CD, DVD, VCD and VHS stand for?
These are the standard abbreviations for the various
types of carriers. When you order an album you can choose
whether you want it on MC – audio cassette, CD – compact
disc, DVD – DVD disc, VCD – video compact disc or VHS
– video cassette PAL format.
Are DVDs compatible with US standards?
Yes, they are. DVDs are in PAL format but they can be
played without any problems on NTSC TV systems as long
as the DVD player reads discs in PAL format. There are
compatibility problems in less than one percent of the
cases and they only arise on very cheap value line DVD-players.
Are DVDs region encoded?
Unless it is not specifically marked next to the DVD,
DVDs are not encoded and can be played on any DVD-player
irrespective of the region it is produced for.
Are the offered products authentic?
Yes, all the available products are authentic and bear
all the characteristic features of the label (hologram
stickers, embossed cases, etc.)
Why are some texts and descriptions in Bulgarian with Latin script?
Products such as books and films are in Bulgarian and are targetted mainly at Bulgarians.
To be able to read the website without a Cyrillic font installed on your computer, the description of these products in the English version of the website is in Latin script.